"For me, hospitality is about welcoming, caring, and showing affection. The need to be cared for and welcomed is intrinsic to our species—after all, humans are perhaps the least autonomous animals in existence. We are social by nature: we cannot survive without belonging, without bonds, without the feeling of being seen and welcomed. That's why, in the end, what truly marks an experience is how we treat people. They may forget details of what they ate or drank, but they will never forget how we made them feel. That, for me, is the basis of hospitality: making each person who enters our restaurant feel seen—and, above all, leave feeling better than when they arrived." Katherina Cordás